After customer order and DHL us sample if have( Also can use default standard 5 gallon bottle as sample). All machine will finished in 14-20days.

China voltage is 3phase/380v/50hz. If specially order voltage different with China. Like USA is 3phase/220v/60hz. Please understanding that we need buy specially motor from USA company which cost extra day.

We can check the shipment cost from the ship and quote the shipment cost for you. But every week shipment price is change by ship which is not us decide.

NEPTUNE machine got CE,ISO,SONCAP certificate. All of our machine is mature running all over the world 20years. Some Country whole Country every town and city have our machine for supply pure water for people. All of our element and motor is use the best China brand and internation brand.

All Neptune machine warranty 1year if not human being specially damage.

NEPTUNE offer engineer oversea installation at fast time. But buyer need paid the engineer ticket, visa and salary. 5 Days can finished installation and training your worker.

All-life after sales.